United Conducts Real-World Recall Training in Florida
A breakout group springs into action during a mock recall at this week's Training for a Recall, Communicating Under Fire course in West Palm Beach, Fla.
This week, more than 30 industry members from 11 states participated in United’s recall training seminar, Training for a Recall - Communicating Under Fire, held in West Palm Beach, Fla. The 2-day event, the seventh held since the first course in November 2007, provided valuable information for managing recall situations from technical, regulatory, public health and communications perspectives.
The seminar put participants through practice drills, including a mock recall situation, to give them practice for dealing with a real crisis.
United staff, Dr. David Gombas, Ray Gilmer and Victoria Backer helped lead the training. Additionally, David Durkin of United's legal counsel gave important advice for knowing your rights and obligations in a potential recall situation, along with insights into food safety legislation currently in Congress.
Two staff members from FDA Florida offices also gave presentations to the group and shared experiences from real-world recalls.
Following the recall training, several participants stayed for the optional media training sessions, which offered in-depth advice for communicating with news media in recall situations. Mock television interviews, based on hypothetical recall scenarios, gave participants a chance to test their spokesperson skills in front of a camera.
"There's no time to prepare for a recall when you're in the middle of one, so this training provides the roadmap for readiness should a recall occur,' said Gilmer, vice president of communications. "There's no better investment you can make in preparation for a recall."
The recall training was made possible by a generous sponsorship from Syngenta. United appreciates Syngenta's ongoing support of the recall training program. Information on the 2010 recall courses will be available in the coming months.